Lasting Legacy Services, LLC Privacy Policy

Lasting Legacy Services, LLC (“Lasting Legacy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, purchase or download our digital products, subscribe to our communications, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the choices you may have regarding your personal information.

By accessing or using the Lasting Legacy website or services, you acknowledge that you have read and understand this Privacy Policy.

Lasting Legacy Services, LLC provides digital organizational tools, checklists, templates, guides, worksheets, and other resources designed to help individuals organize important personal, family, financial, medical, estate-related, and end-of-life information.

Lasting Legacy Services, LLC is not a law firm and does not provide legal advice, legal services, or legal representation.

Our products are designed to assist with organization and preparation. They are not a substitute for advice from an attorney, financial professional, tax professional, medical professional, insurance professional, or other qualified professional.

Additional terms governing the use of our website and digital products may be provided separately.

“Personal information” means information that identifies you or could reasonably be associated with you.

Depending on how you interact with Lasting Legacy, we may collect the following information.

This may include:

• Name
• Email address
• Mailing address
• Telephone number
• Billing information
• Purchase and transaction information
• Newsletter subscription information
• Information submitted through contact forms
• Customer-service communications
• Information you voluntarily provide when requesting assistance
• Other information you voluntarily provide to us

We collect information that is reasonably necessary for the purpose for which it is provided.

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• General geographic information
• Date and time of website visits
• Pages viewed
• Website activity
• Referring website
• Website performance information
• Other technical information associated with your visit

Because Lasting Legacy products may help you organize information concerning estate planning, finances, healthcare, insurance, family members, property, digital accounts, and end-of-life wishes, you may encounter opportunities to record highly sensitive information in your personal copies of our products.

Please do not send highly sensitive personal information to Lasting Legacy through ordinary email, website contact forms, or other unsecured communication methods unless we specifically instruct you to do so through an appropriate secure method.

This includes, but is not limited to:

• Social Security numbers
• Full credit or debit card numbers
• Bank account numbers
• Passwords or login credentials
• PINs or security codes
• Government identification numbers
• Detailed medical records
• Medical insurance identification numbers
• Information that could be used to access financial or online accounts
• Sensitive information belonging to another person

You generally do not need to provide this information to us in order to purchase or use our digital products.

We encourage you to keep sensitive information private and to use appropriate security measures when completing and storing your Lasting Legacy materials.

We may collect personal information:

• Directly from you when you make a purchase, complete a form, subscribe to our newsletter, contact us, or otherwise provide information.
• Automatically when you browse or interact with our website.
• Through service providers that assist us with website hosting, payment processing, email communications, analytics, digital delivery, security, file storage, or other business functions.
• From third parties when you voluntarily interact with us through those services.

We may use personal information for legitimate business purposes, including to:

• Process purchases and payments.
• Deliver digital products.
• Respond to questions and requests.
• Provide customer support.
• Communicate with customers.
• Send newsletters, announcements, and promotional communications when permitted by law.
• Manage email subscriptions.
• Maintain business and transaction records.
• Improve our website, products, and services.
• Analyze website traffic and usage.
• Detect, prevent, and investigate fraud or unauthorized activity.
• Protect the security of our website and business.
• Comply with applicable laws and legal obligations.
• Respond to valid legal requests.
• Enforce our policies and agreements.
• Resolve disputes.
• Protect the rights, property, and safety of Lasting Legacy, our customers, and others.

We may also use information for purposes disclosed to you when the information is collected or with your consent.

Our website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

• Operate our website.
• Remember preferences.
• Understand how visitors use our website.
• Measure website traffic.
• Improve website functionality.
• Detect security problems.
• Understand the effectiveness of our marketing.

You may be able to disable or restrict cookies through your browser settings.

Disabling certain cookies may affect the functionality of portions of our website.

Lasting Legacy does not sell your personal information as a regular part of our business.

We may share personal information with third-party service providers when reasonably necessary to operate our business.

These providers may assist with:

• Website hosting
• Payment processing
• Email and newsletter delivery
• Digital product delivery
• Cloud or file storage
• Website analytics
• Website security
• Technical support
• Customer communication
• Business administration

These service providers may have access to information reasonably necessary to perform services on our behalf and may be subject to their own privacy policies.

We may also disclose information:

We may share information when you specifically request or authorize us to do so.

We may disclose information when reasonably necessary to comply with applicable law, subpoena, court order, legal process, governmental request, or other legal obligation.

We may disclose information when reasonably necessary to investigate fraud, unauthorized activity, security issues, violations of our policies, or threats to our business, customers, or others.

If Lasting Legacy is involved in a merger, acquisition, sale, reorganization, financing, bankruptcy, or other business transaction, information may be transferred as part of that transaction, subject to applicable law.

Purchases made through our website may be processed through independent third-party payment processors.

Lasting Legacy does not intend to store complete credit-card or debit-card numbers on its own systems unless specifically necessary and lawfully permitted.

Payment processors may collect and process payment information under their own privacy policies and terms.

You should review the privacy policy of the payment processor used for your transaction.

If you subscribe to the Lasting Legacy newsletter or mailing list, we may use your email address to send:

• Newsletters
• Educational information
• Product announcements
• Promotions
• Company updates
• Information about Lasting Legacy products and services

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in our communications.

If you unsubscribe from promotional communications, we may still send necessary non-promotional communications relating to a transaction, purchase, customer-service request, or other interaction with us.

Our website may contain links to websites, applications, social media platforms, payment providers, or other third-party services. These websites and services are not controlled by Lasting Legacy. We are not responsible for the privacy practices, security practices, content, or policies of third-party websites. Your use of a third-party website is subject to that company's own terms and privacy policy. We encourage you to review those policies before providing personal information.

Lasting Legacy products may contain worksheets, checklists, organizers, templates, and other materials that allow you to record personal information for your own use.

Examples may include information relating to:

• Family members
• Emergency contacts
• Beneficiaries
• Financial accounts
• Insurance policies
• Property
• Vehicles
• Pets
• Medical information
• Final wishes
• Digital accounts
• Important documents

You are responsible for determining what information you enter into your personal copies of Lasting Legacy products and where you store those completed materials.

Lasting Legacy does not need to receive or maintain the information you enter into your downloaded or printed products.

We strongly recommend that completed materials containing sensitive information be stored securely and accessed only by people you trust.

Some Lasting Legacy products may contain sections relating to medical information, healthcare contacts, medical directives, or healthcare-related records.

Lasting Legacy is not a healthcare provider, health plan, or other entity covered by HIPAA merely because our products may help you organize medical information.

You should not assume that information submitted to Lasting Legacy is protected by HIPAA.

If you need to transmit or store protected health information, you should use an appropriate secure provider and consult a qualified professional regarding applicable privacy requirements.This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the choices you may have regarding your personal information.

By accessing or using the Lasting Legacy website or services, you acknowledge that you have read and understand this Privacy Policy.

Some Lasting Legacy products may help you organize information about bank accounts, insurance policies, property, debts, financial institutions, or other financial matters.

Lasting Legacy does not provide financial, investment, tax, accounting, banking, or insurance advice.

You should not provide Lasting Legacy with unnecessary financial account information, passwords, PINs, security codes, or other account credentials.

You are responsible for determining how and where your completed financial-organizing materials are stored.Lasting Legacy Services, LLC is not a law firm and does not provide legal advice, legal services, or legal representation.

Our products are designed to assist with organization and preparation. They are not a substitute for advice from an attorney, financial professional, tax professional, medical professional, insurance professional, or other qualified professional.

Additional terms governing the use of our website and digital products may be provided separately.

Our website and services are not directed toward children under 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, database, cloud service, or storage system can be guaranteed to be completely secure.

We cannot guarantee absolute or perfect security.

You should also take reasonable steps to protect your own information, including securing your devices, using strong passwords, and carefully selecting where completed Lasting Legacy documents are stored.

If we become aware of a security incident involving personal information, we will take reasonable steps appropriate to the circumstances to investigate, contain, mitigate, and address the incident.

Where applicable law requires notification to affected individuals or governmental authorities, we will provide notice in accordance with applicable legal requirements.

Because breach-notification obligations may depend on the type of information involved, the circumstances of the incident, and applicable law, we do not promise a particular notification procedure beyond what applicable law requires.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The purpose for which information was collected.
• Whether we need the information to provide a service.
• Business and accounting requirements.
• Legal and regulatory requirements.
• Dispute resolution.
• Fraud prevention.
• Enforcement of agreements.

When information is no longer reasonably necessary, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Depending on where you live and the laws that apply to you, you may have certain rights concerning your personal information.

These rights may include:

• The right to request access to personal information we maintain about you.
• The right to request correction of inaccurate information.
• The right to request deletion of certain information.
• The right to request information about how your personal information is collected or used.
• The right to unsubscribe from promotional communications.
• Other rights provided by applicable law.

These rights may be subject to legal limitations and exceptions.

We may need to verify your identity before completing certain requests.

To exercise a privacy right, please contact us using the information provided below.

Lasting Legacy Services, LLC operates from Michigan and seeks to conduct its business in accordance with applicable Michigan and federal laws.

Nothing in this Privacy Policy is intended to misrepresent the nature of our products, services, privacy practices, or legal status.

Nothing in this Privacy Policy is intended to waive, eliminate, or limit a consumer right or remedy that cannot legally be waived or limited.

Lasting Legacy Services, LLC is not a law firm and does not provide legal advice, legal services, or legal representation.

Our website and products may discuss topics involving:

• Estate planning
• Wills
• Powers of attorney
• Medical directives
• Healthcare information
• Financial organization
• Insurance
• Property
• Business matters
• End-of-life planning
• Digital assets
• Family communication

Information relating to these subjects is provided for general educational and organizational purposes only.

Nothing provided by Lasting Legacy creates an attorney-client, doctor-patient, financial-advisor, accountant-client, insurance-agent, or other professional relationship.

You should consult an appropriately licensed professional before making decisions that may have legal, financial, medical, tax, insurance, or other professional consequences.

Any template, worksheet, checklist, organizer, guide, or other document available through Lasting Legacy should be considered an organizational resource unless expressly stated otherwise.

We do not guarantee that any particular document:

• Satisfies the laws of your state or jurisdiction.
• Satisfies the requirements of a particular court or governmental agency.
• Will be legally enforceable.
• Will be accepted by a court, government agency, financial institution, healthcare provider, or other organization.
• Is appropriate for your particular circumstances.
• Will produce a particular legal result.

Laws vary by state and may change.

You are responsible for obtaining legal advice regarding your individual circumstances.

If you use a Lasting Legacy product to organize personal information, you are responsible for:

• The accuracy of the information you enter.
• Updating information when circumstances change.
• Reviewing documents for completeness.
• Storing completed documents securely.
• Determining who should have access to completed documents.
• Determining whether a document should be reviewed by an attorney or other professional.

Lasting Legacy does not independently verify the information you enter into our products.

By using Lasting Legacy products, you acknowledge that you have been informed that professional advice may be appropriate for your individual circumstances.

If you choose not to consult an attorney or another qualified professional when professional advice is appropriate, you are responsible for that decision.

To the fullest extent permitted by applicable law, Lasting Legacy Services, LLC disclaims responsibility for losses, damages, claims, expenses, or other consequences arising from a user's decision to use or rely upon Lasting Legacy materials without obtaining appropriate professional advice.

Nothing in this Privacy Policy is intended to waive, exclude, or limit any right, remedy, or liability that cannot legally be waived, excluded, or limited under applicable law.

To the extent permitted by applicable law, this Privacy Policy shall be interpreted under the laws of the State of Michigan, without regard to conflict-of-law principles.

Nothing in this provision is intended to deprive a consumer of rights or protections that cannot legally be waived under the laws applicable to that consumer.

If any provision of this Privacy Policy is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or limited to the extent necessary to make it enforceable, when legally possible.

If it cannot be made enforceable, the remaining provisions of this Privacy Policy will continue in effect.

We may update this Privacy Policy from time to time to reflect changes in:

• Our business practices
• Our website
• Technology
• Service providers
• Privacy practices
• Applicable laws or regulations

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Lasting Legacy Services, LLC
Email: malissa@lastinglegacyservices.com